At my practice rooms
Some children do best coming to a room that's just for this, away from home and school. More on where on my about page.
I'm Shelley, and before I ever trained as a counsellor, I spent a whole career around children: a nursery, social care, then schools in SEN, special educational needs, and pastoral roles. This page is written for you, the parent, not for your child.
Most of the parents who get in touch have three questions sitting underneath everything else, even if they don't put them into words. Will you tell me what my child says to you? Am I failing as a parent by asking for help? And how will I actually know if it's working? I've answered all three properly below, not just in passing.
So here's the real question underneath the others: what would help you feel more sure about this?
Some children do best coming to a room that's just for this, away from home and school. More on where on my about page.
I can come into school for sessions, so your child doesn't have to leave a place that already feels familiar, or lose time out of the day travelling. This is usually arranged within Cheltenham, further afield by agreement.
For some children, home is where they're most themselves. I can visit within Cheltenham, further afield by agreement, so your child isn't adjusting to a new place on top of everything else going on.
I didn't start in a counselling room. I started in a nursery, moved into social care working with children and families, then into schools in SEN and pastoral roles. I qualified as a counsellor six years ago, but children were most of my working life before that. More on that career on my about page.
I hold a DBS check, Disclosure and Barring Service, and liability insurance. Both matter here, more than almost anywhere else in what I do.
Sessions with your child are built on trust, and that trust depends on them knowing clearly what I will and won't share with you. The one exception that applies to every child I see is safeguarding: if I become seriously concerned about your child's safety or somebody else's, I have a professional duty to act, and I'll involve you as part of that wherever it's safe to do so.
Beyond that safeguarding exception, there's no single fixed policy. What gets shared with you, whether that's a particular topic, you joining part of a session, something passed on to school, or everything staying completely confidential between your child and me, is agreed for your child specifically, with your child's knowledge. Nothing is shared behind their back, and nothing is decided behind yours either: it's settled openly, with you both.
Your child also has a say in how much they hold for themselves, and how much that stretches depends on their age. At infant school age, a child has less capacity to carry this alone, so agreements are shaped to keep the school and you closely involved. By senior school, a child's greater capacity to manage it means they can hold more of it themselves.
The full confidentiality statement, including the safeguarding exception, is on my contact page.
No. Wanting extra support for your child isn't a sign you've done something wrong.
Progress with a child rarely looks like a single breakthrough. It's smaller than that: an easier morning before school, a word for a feeling that didn't have one before, less of a fight at bedtime. Where a child doesn't yet have the words, play and drawing often say it before language does. One child I worked with didn't want to talk about how they were feeling, not that day, so I used Lego instead, and it worked. The same agreement I settle with your child near the start covers this too, since how much I tell you about their progress follows from it.
Every session runs fifty minutes. Cost is the same as for adult sessions and is set out plainly on my fees page.
Through the contact page or by phone, to talk through what's going on and which format might suit your child best.
I start slowly. The first session is about getting to know each other, not about your child explaining themselves before they're ready. There's no expectation they'll talk about anything difficult on day one.
Sessions continue for as long as they're useful. I'll keep that under review with you, rather than working to a fixed number decided in advance.
Get in touch, or if you'd rather try something together at home first, take a look at some activities. If you need urgent help for your child right now, my crisis page has numbers you can call today.