You don't need an appointment for this
If your life is at risk right now, call 999. If you need to talk to someone urgently, call one of the numbers below. Now, not later.
Call now
999
Emergency services. Call if life is at risk, right now.
116 123
Samaritans. Free, day and night, every day of the year. It won't show on your phone bill. Call to talk to someone now, whatever it's about.
111, then select option 2
The mental health crisis line for Gloucestershire. Staffed 24 hours a day, 7 days a week.
Text SHOUT to 85258
Free, confidential, 24 hours a day. It won't show on your phone bill. Use this if talking isn't possible right now.
If you're with someone else
Stay with them if it's safe to do so.
Call 999 if their life is at risk.
Remove anything nearby they could use to hurt themselves, if you can do this safely.
Let them talk if they want to. You don't need the right words. Being there is enough.
If it isn't life threatening but you're both worried, call 111 together and select option 2, or call the Samaritans on 116 123 for advice on what to do next.
Help here in Gloucestershire
Let's Talk Well, for 9 to 25 year olds
Free counselling and support for young people aged 9 to 25 living in Gloucestershire. You may know them as TIC+ or Teens in Crisis, which is the same organisation under its former name.
To ask for counselling, call 01594 372777, Monday to Thursday 9.30am to 5pm and Friday 9.30am to 12pm. Closed at weekends. For their online chat service, text 07520 634063, Sunday to Thursday 5pm to 9pm, with no new chats started after 8.30pm.
Let's Talk Well parent and carer line
Call 0800 6525675, free. Open Monday, Wednesday and Thursday 5pm to 9pm, and Tuesday 9.30am to 1pm. For anyone in Gloucestershire supporting someone under 25. You don't have to give your name.
Connect and Offload
Call 0808 801 0606 free, or text 07537 410 022. Open every day of the year, 2pm to 9pm. Gloucestershire's wellbeing line for adults struggling with anxiety, low mood or depression. No referral or appointment needed.
Gloucestershire Support After Suicide
Call 07483 375516 or email gloucestershiresupportaftersuicide@rethink.org. Open Monday to Friday, 9am to 8pm. For anyone in Gloucestershire bereaved by suicide, including friends, colleagues and people who witnessed the death.
Gloucestershire Domestic Abuse Support Service
Call 01452 726570, Monday to Friday 9am to 5pm. Local support and advice, and referrals into longer-term help. Outside those hours, use the National Domestic Abuse Helpline below, which is open 24 hours.
If you're under 25, or you're worried about someone who is
Childline
Call 0800 1111, free, 24 hours a day. For anyone under 19. It won't show on the phone bill, and you can talk about anything at all.
HopeLine 24/7, from Papyrus
Call 0300 102 2470, text HOPE to 88247, or email pat@papyrus-uk.org. Open 24 hours a day, every day of the year, including weekends and bank holidays. Confidential support for anyone under 35 having thoughts of suicide, and for anyone worried about a young person. The 0300 number is free and shouldn't appear on your phone bill.
YoungMinds Parents Helpline
Call 0808 802 5544, free. Open Monday, Thursday and Friday 9.30am to 4pm, and Tuesday and Wednesday 9.30am to 6pm. Advice for any adult worried about a child or young person's mental health.
NSPCC Helpline
Call 0808 800 5000, free. Open Monday to Friday 8am to 8pm, and Saturday and Sunday 9am to 6pm. For any adult worried about a child's safety or wellbeing. You can stay anonymous.
The Mix
Text THEMIX to 85258 for their crisis messenger, open 24 hours a day. Support for anyone under 25 on anything from mental health to money, housing or relationships. Their other support runs through online chat, groups and counselling on themix.org.uk.
If you're thinking about suicide, or worried that someone is
Samaritans
Call 116 123, free, 24 hours a day, every day of the year. You don't have to be suicidal to call, and you don't need to know what to say first.
HopeLine 24/7, from Papyrus
Call 0300 102 2470 or text HOPE to 88247, 24 hours a day. Specifically for people under 35, and for anyone concerned about a young person.
CALM
Call 0800 58 58 58, free, 5pm to midnight, every day of the year. Also runs a webchat at thecalmzone.net during the same hours.
National Suicide Prevention Helpline UK
Call 0800 587 0800, free, 6pm to midnight every day. If that line is busy, their second number is 0800 689 0880.
After a death
Child Bereavement UK
Call 0800 02 888 40, free, Monday to Friday 8am to 8pm, excluding bank holidays. Support for bereaved children and young people, and for adults supporting them. This is the charity Winston's Wish became: the two organisations merged, and the Gloucestershire service continues under this name.
Cruse Bereavement Support
Call 0808 808 1677, free. Open Monday, Wednesday, Thursday and Friday 9.30am to 5pm, and Tuesday 1pm to 8pm. Closed at weekends.
Hope Again
Email hopeagain@cruse.org.uk, or call Cruse on 0808 808 1677. Hope Again is Cruse's service for young people, written for young people by young people, and its own support runs online at hopeagain.org.uk.
If you're not safe, or someone has hurt you
National Domestic Abuse Helpline
Call 0808 2000 247, free, 24 hours a day, every day of the year. Run by Refuge. Advisors speak many languages, and they can help find a refuge space.
Rape Crisis
Call 0808 500 2222, free, 24 hours a day, every day of the year. For anyone aged 16 or over in England or Wales affected by rape, sexual assault or any kind of sexual abuse, whenever it happened. There is also an online chat at rapecrisis.org.uk.
Men's Advice Line
Call 0808 8010327, Monday to Friday 10am to 5pm. Webchat weekday mornings. For men experiencing domestic abuse.
Victim Support
Call 0808 168 9111, free, 24 hours a day, in England and Wales. Independent of the police. You can contact them whether or not the crime was reported, and however long ago it happened.
Other kinds of help
Rethink Mental Illness
Call 0808 801 0525, Monday to Friday 9.30am to 4pm, not including bank holidays. Practical advice on mental illness, treatment, benefits and rights, from real advisors.
Anxiety UK
Call 03444 775 774 for support with anxiety, panic, phobias and related difficulties. They are an ongoing support service rather than a crisis line, so if you need someone right now, use one of the numbers at the top of this page.
No Panic
Call 0300 772 9844, 10am to 10pm every day of the year. Support with anxiety, panic attacks, phobias and obsessive compulsive disorder, staffed by trained volunteers.
Beat
Call 0808 801 0677, free, 3pm to 8pm Monday to Friday. For anyone of any age worried about eating, food or body image, and for people supporting them.
FRANK
Call 0300 123 6600 or text 82111, 24 hours a day. Honest, confidential advice about drugs and alcohol, with no judgement and no consequences.
Shelter
Call 0808 800 4444, free, Monday to Friday 8am to 5pm. Closed at weekends and on bank holidays. Emergency housing advice.
Centrepoint
Call 0808 800 0661, free, Monday to Friday 9am to 5pm. Housing and homelessness support for people aged 16 to 25.
Sexuality and gender identity
Switchboard
Call 0800 0119 100, free, 10am to 10pm every day of the year. Every call, message and email is answered by an LGBTQIA+ volunteer, so you're talking to someone who understands from the inside.
About this page
Every number here was checked against the organisation's own website on 15 August 2026.
Helplines change their numbers and their opening hours, and charities merge. If you find something on this page that is out of date or doesn't connect, please say so, and it will be corrected.